13293 Route 38
Richford, NY 13835

Telephone: 607-657-8521

Hours of Operation: 
7:30 AM - 4:30 PM - Monday and Wednesday
7:30 AM - 4:00 PM - Tuesday, Thursday, and Friday 
Appointments are required.

Evenings/Weekends:
An on-call physician may be reached. By calling the office telephone number, you will be directed to the physician on call.

In Case of Emergency: 
Go to the nearest hospital emergency department if you have chest pains, difficulty breathing, serious injury or bleeding, severe pain, or are pregnant and experiencing contractions.

The Center offers services in pediatric and adult health care.  Our practice is accepting new patients.  Same day sick calls are available for established patients.  Also at this location and open to the public is the Hubbard Resource Center which houses computers, The Clothes Closet (clothing bank), and a library.

Prescription Refills

All refills must be requested 3 business days in advance. Refills will be called in to the pharmacy late in the afternoon. To get your prescription more quickly, in most cases, you can request your renewal through your pharmacist. You can also request a prescription renewal online. Try not to let your medications run out. Please notify us at your office visit if your prescriptions are due to be refilled

Reminders

  1. Insurance cards must be presented at the time of visit.
  2. Co-payments are expected at the time of visit.
  3. All insurance companies require us to verify all identifying information at the time you present for each visit to prevent errors that might result in a rejection of payment by your insurer.
  4. Information about financial assistance is available by calling 607-798-5506 or 607-798-5229.

Our Providers

Joint Commission Gold Seal

Lourdes has been awarded the Joint Commission Gold Seal of Approval

Magent Logo

Lourdes has received
Magnet Recognition for Nursing Excellence

Commission on Cancer Logo

Outstanding Achievement Award by the American College of Surgeon’s Commission on Cancer

New York State Desginated Stroke Center

Lourdes is a New York State Designated Stroke Center

One of America’s 100 Best Hospitals for Orthopedic Surgery

One of America’s 100 Best Hospitals for Joint Replacement