Visitation and support are important in the healing process of
our patients, but we also encourage rest to promote healing.
It is essential for patients to receive necessary care and rest,
and that caregivers be allowed to provide services
efficiently. Therefore, the hospital provides guidelines for
visiting patients.
General visiting hours are 11:00 AM to
8:30 PM. Maternity visiting hours may vary. Some
floors allow for open visiting hours as appropriate to their
patient care setting. If you wish to visit outside of the set
visiting hours, you may want to contact the floor that your loved
one is staying on and inquire about open visiting hours.
Even if a patient floor allows for open visiting hours, there
are times when visiting hours may be restricted by patient/family
request, the judgment of the healthcare provider or nurse, or when
the visit would be detrimental to the patient's care or
welfare. There may also be times that we may have to ask
visitors to step out during tests and treatments.
Visitors are expected to comply with Lourdes policies while
visiting our campus. Please be aware of the following:
- Visitors must not interfere with the activities of the
professional staff or hospital operations.
- Quiet should be maintained and visitors should
not congregate in patient care areas.
- Visitors should not bring food to patients
unless specially permitted to do so.
- Children must be accompanied by an adult.
- Non-Smoking Policy - Lourdes is a smoke free
environment. Smoking is prohibited on all property owned or
leased by Lourdes Hospital. Visitors must leave the property
if they choose to smoke.
- Infection Control Policies and regulations -
Visitors and other persons with respiratory diseases, or any sign
of communicable infection, are not permitted to visit hospital
patients. Visitors must wear proper attire and
footwear. There may be times when visitors are required to
wear protective clothing (gowns, gloves, etc.) to ensure their
safety and the safety our patients.
- Weapons are prohibited. Under no
circumstances are weapons allowed.
Non-compliance with any of the visitor guidelines or other
disruptive behavior will result in the visitor being asked to
leave.
Family Spokesperson
To better communicate with you, it is helpful to designate a
family spokesperson. The family spokesperson will be the contact
person for the staff to discuss the patient's condition, and in an
emergency we will call the family spokesperson who can then notify
others. Calls for information about your loved one should be made
by the family spokesperson.
If possible, try to avoid calling between 7:00 AM - 8:00 AM and
3:00 PM - 4:00 PM, as this is the time for change of shift report
on your loved one. Our nurses will be busy caring for your loved
one, and by having the spokesperson call and then communicate with
others, allows more time for our nurses to care for our
patients.
