If you have a concern related to any aspect of care at Lourdes
Hospital, speak to your doctor, nurse, hospital unit manager,
department manager or office manager, and provide them the
opportunity to resolve your concern.
If you would like to speak to a Patient Representative in our
Quality Department who will work to resolve your concerns, you may
call 607-798-5313.
If the concern cannot be resolved through the hospital, you may
contact the Joint Commission's Office of Quality Monitoring to
report any concerns or register complaints about the health care
organization by using any of the following contact
information.
Toll-free number: 1-800-994-6610.
Email: complaint@jointcommission.org
Mail: Office of Quality Monitoring
The Joint
Commission
One Renaissance
Boulevard
Oakbrook Terrace,
Illinois 60181
