Primary Care Portal

Lourdes Primary Care Portal is used to access your up-to-date Primary Care Health Record, Request an Appointment, Request a Prescription Renewal, and even Securely Message your health care provider.

Having trouble logging in?  

Lourdes PCPortal Button

You must visit your Primary Care Office to be invited to join our Primary Care Patient Portal.  We do this to verify your identity so we can keep your protected health information secure.  

You will receive a 4 Digit Security Code from your Primary Care Office  and an email from FollowMyHealth with the subject: “Invitation to join Lourdes Patient Portal”.  Please note - If you do not see this email in your inbox, check your spam or junk folder for the invite before calling your Primary Care Physician’s office.

For complete details, download our Creating Your Primary Care Patient Portal Account instructions.

Still Have Questions?

If you have any problems with the Patient Portal, there are many resources to help answer questions and teach you how to use the portal. While logged in to the Patient Portal, go to My Account and click on Support. Here you will have access to Frequently Asked Questions, be able to view the User Guide and the Introductory Video to learn more about what the Lourdes Patient Portal offers.  

For additional assistance, you may email Primarycareportal@lourdes.com or call your Primary Care Provider office.

Patient Portal

Lourdes Portal ButtonLourdes Portal is used to access information from:

  • Hospitalizations
  • Emergency Department Visits
  • Physician Specialties: Lourdes Riverside Surgical, Breast Care Center, Endocrinology & Pulmonology

You will be invited to join Lourdes Portal when you visit our Emergency Department, one of our Physician Specialty offices or are hospitalized.  You must receive an inviation to join Lourdes Portal. We do this to verify your identity so we can keep your protected health information secure.

You will receive a 4 Digit Security Code  and an Email Invitation that can be accepted on your personal computer. 

Questions?

If you have any problems with the Patient Portal or questions about your account, support is available any time by calling 1 (877) 621-8014.
Joint Commission Gold Seal

Lourdes has been awarded the Joint Commission Gold Seal of Approval

Magent Logo

Lourdes has received
Magnet Recognition for Nursing Excellence

Commission on Cancer Logo

Outstanding Achievement Award by the American College of Surgeon’s Commission on Cancer

New York State Desginated Stroke Center

Lourdes is a New York State Designated Stroke Center

One of America’s 100 Best Hospitals for Orthopedic Surgery

One of America’s 100 Best Hospitals for Joint Replacement